Most smart home installations happen the same way: a couple of tradespeople arrive at your house with boxes of hardware, spend two weeks unboxing and pairing things, get frustrated when something doesn't work, and leave you with a half-tuned system you'll spend the next year tweaking yourself.
We don't do that. Every Plug n Play smart home is fully built, programmed, and tested in our Sydney lab before it arrives at your door. By the time your electrician plugs it in, it already works — every device named, every scene tuned, every camera angle set. Here's what that actually involves, and why it changes the experience.
What happens in our lab
When you order a Plug n Play system, the rack and its components arrive at our Sydney workshop first — not at your home. Over the following week, our integrators:
- Build the rack — mount the UniFi Dream Machine Pro, 24-port PoE switch, NVR, and patch panels into a 14RU enclosed rack with proper cable management
- Flash and update every device — every camera, access point, switch, sensor, and hub gets the latest firmware before it's deployed (none of that "let me update this in your living room for 40 minutes" nonsense)
- Configure the network — VLANs separating IoT devices from your laptop, guest WiFi setup, WPA3 encryption, port assignments for each device
- Pair every device to Apple Home — and we mean every device. By the time you turn it on, your iPad will already show 30–80 devices ready to control
- Pre-program your scenes — Welcome Home, Movie Night, Goodnight, Away. Built specifically for your floorplan, your routines
- Stress-test for 24 hours — every system runs continuously in the lab for a day before it ships. We trip every scene, simulate every automation, ping every camera. Anything that fails gets fixed before it leaves
- Label every cable — the 24-port switch gets a printed label per port. The patch panel gets a printed label per port. Your future-self (and any future electrician) gets to figure out what goes where in 30 seconds, not 30 minutes
By the time the rack arrives at your home, it's a known-good unit. We've already done the hard part.
Why this matters for you
1. Install day is 4 hours, not 4 weeks
Because the system is already built and tested, the on-site install is mostly physical work: mount the rack in your closet, run cables to the access points and cameras, plug it in, walk through the system with you. Most Plug n Play installs are done in a single day. Compare that to a typical custom install which spans 2–4 weeks of trade visits.
2. Predictable cost
The hardware and programming cost is fixed. The Pro is $17,500. The only variable is the on-site cabling and mounting labour, which we quote separately after a site survey. You know what you're paying before you sign.
3. Reliability is baked in
Every Plug n Play system runs on the same hardware stack: UniFi networking, Apple Home control, UniFi Protect cameras with local recording, Clipsal Wiser switches. We've installed enough of these that we know exactly what fails, what doesn't, and what to spec to avoid problems. You're not the first home to run this stack — you're the 100th.
4. We can support it remotely
Because every install ships with the same architecture, we can remote-monitor your system from our office. A camera goes offline at 2am? We see it before you do. A switch needs a firmware push? We send it over WiFi while you're at work. No call-outs for things we can fix remotely.
5. It's actually configurable
Custom installs from random installers often hard-code things in ways you can't change. The Plug n Play architecture is open — Apple Home, UniFi, standard protocols. You (or any competent installer) can add a new light, a new camera, a new scene at any time. Your home isn't locked into us.
The three tiers
We offer three Plug n Play tiers because not every home needs the same scale:
- Core — from $9,990 — for apartments and townhouses. Enterprise WiFi, cameras, iPad control, Apple Home essentials
- Pro — $17,500 — our flagship. For typical detached 3–4 bedroom Sydney homes
- Elite — from $24,990 — for larger homes wanting motorised blinds, full AV integration, and bespoke lighting
Want to see what your home would need?
Every Plug n Play install starts with a free consultation. Our integrator visits your home (or jumps on a video call), walks through your floorplan, and shows you which tier fits — or whether you'd benefit from a fully custom system instead. We're not pushy; if Plug n Play isn't right for your home, we'll say so.